Refund and Returns Policy

At Mama’s Kitchen, your satisfaction is our priority. If you’re not happy with your order, we’re here to make it right.

Refunds

We offer refunds in the following cases:

You received the wrong order.
Your order was incomplete or missing items.
There was a quality issue with your meal.

To request a refund, please contact us within 24 hours of receiving your order. Include your order number, a description of the issue, and any relevant photos if possible. Approved refunds will be processed to your original payment method within 5–7 business days.

Returns

Due to the nature of food products, we do not accept returns. However, if you are unsatisfied for any reason, please reach out to our team—we’re committed to resolving the issue quickly and fairly.